Shipping Guide

Creality 3D cooperates with major international shipping companies like FedEx, DHL, Aramex, UPS, EMS, and China Post Air Mail etc.

Total Delivery Time = Processing Time + Shipping Time

Before shipping your order, normally Creality 3D needs to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the delivery time. 

Processing Time

• For 3D Printers in stock at US/EU warehouse, it normally takes 1-2 business days to process your order.
• For accessories and materials in China warehouse, it normally takes 7-10 business days to process your order.
• 3D Printers and other items are usually sent separately. For accessories and materials  in stock at US/EU warehouse, it normally takes 1-2 business days to process your order.

Shipping Time

• Standard Shipping Time: 3-7 business days
• For 3D Printers out of stock at US/EU warehouse, it would be taken 30-35 business days to ship from China warehouse.

All products from the different warehouse are the same model and condition.

Shipping Fee:

Extra $10 Shipping Fee For Ender-3, Ender-3 Pro, Ender-3 V2 

1.Shipped from US warehouse

United States (52 of 62 states):

• Accessories for and filament

• Shipping Time 15-30 working days: Free

• 3D printer

• Shipping Time 3-7 working days: Free

United States (10 of 62 states):

Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, Virgin Islands, and APO/FPO addresses

• Accessories for and filament

• Shipping Time 15-30 working days: $14

• 3D printer

• Shipping Time 3-7 working days: $100

• Sorry, currently over-22kg-weight 3d printers cannot be shipped to this area, like CR-10S5, CR-10 MAX, CR-2020, ENDER-5 PLUS, CR-5 pro, and Ender-6.

Canada

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: $30

• 3D printer

• Shipping Time 15-30 working days: $200

Mexico

Duties paid by the customer

• Accessories for and filament

• Shipping Time15-30 working days: $5

• 3D printer

• Shipping Time 5-15 working days: $140

• Sorry, currently over-17kg-weight 3d printers cannot be shipped to this area, like CR-10S5, CR-10 MAX, CR-2020, ENDER-5 PLUS, CR-5 pro, and Ender-6.

2.Shipped from EU warehouse

Most European countries:

Andorra, Austria,Belgium, Estonia,Faroe Islands,France,Germany,Greece,Hungary,Italy (101 of 110 provinces), Lithuania,Luxembourg,Monaco,Netherlands,Poland,Portugal (20 of 20 regions),Slovakia,Slovenia,Spain (52 of 52 provinces)

• Accessories for and filament

• Shipping Time 15-30 working days: Free

• 3D printer

• Shipping Time 3-7 working days: Free

Northern and Eeastern Europe:

Belarus, Bulgaria, Croatia,Cyprus, Denmark, Latvia, Liechtenstein, Macedonia, Republic Of, Moldova, Republic of, Romania, Sweden, Finland

• Accessories for and filament

• Shipping Time 15-30 working days: $5

• 3D printer

• Shipping Time 3-7 working days: $35

Albania, Malta, Moldova, Norway

• Accessories for and filament

• Shipping Time 15-30 working days: $5

• 3D printer

• Shipping Time 3-7 working days: $35

• Sorry, currently over-22kg-weight 3d printers cannot be shipped to this area, like CR-10S5, CR-10 MAX, CR-2020, ENDER-5 PLUS, CR-5 pro, and Ender-6.

Israel

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: $5

• 3D printer

• Shipping time 15-20 days +Awaiting customs inspection 3-7 days: $90
  

• Sorry, currently over-22kg-weight 3d printers cannot be shipped to this area, like CR-10S5, CR-10 MAX, CR-2020, ENDER-5 PLUS, CR-5 pro, and Ender-6.

Turkey, Ukraine

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: Free

• 3D printer

• Shipping Time 5-15 working days: $70

Bosnia and Herzegovina, Montenegro, Iceland, Serbia:

• Accessories for and filament

• sorry, currently accessories and filament cannot be shipped to this area.

• 3D printer

• Shipping Time 3-7 working days: $35

Switzerland：

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: $5

• 3D printer

• sorry, currently 3d printers cannot be shipped to this area.

Georgia:

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: Free

• 3D printer

• sorry, currently 3d printers cannot be shipped to this area.

2.Shipped from China warehouse (Shipping fee includes not duties)

Australia:

Please choose AU Option

• Accessories for and filament

• Shipping Time 15-30 working days: $20

• 3D printer

• Shipping Time 15-30 working days: $20

New Zealand:

Please choose AU Option

• Accessories for and filament

• Shipping Time 15-30 working days: $20

• 3D printer

• sorry, currently 3d printers cannot be shipped to this area.

Western Asian & Middle East countries:

Duties paid by the customer

• 3D printer

• sorry, currently 3d printers cannot be shipped to this area.

Afghanistan, Azerbaijan,Bangladesh,Bhutan,British Indian Ocean Territory,Brunei,Cambodia,Christmas Island,Cocos (Keeling) Islands,Iran,Islamic Republic Of,Kazakhstan,Kyrgyzstan,Macao,Malaysia (16 of 16 states/territories),Maldives,Mongolia,Myanmar,Nepal,Oman,  Occupied,Qatar,Sri Lanka,Tajikistan,Turkmenistan,Uzbekistan,Vietnam,Yemen, Jordan, Kuwait, Lebanon, Oman, Saudi Arabia, United Arab Emirates,

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: $15

• 3D printer

• Sorry, currently 3D printers cannot be shipped to this area from the China warehouse.

Russia:

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: $5

• 3D printer

• Sorry, currently 3D printers cannot be shipped to this area from the China warehouse.

East Asia and South Asia:

Philippines, Japan, North Korea, South Korea, Singapore, Thailand

Duties paid by the customer

• Accessories for and filament

• Shipping Time 15-30 working days: Free

• 3D printer

• Sorry, currently 3D printers cannot be shipped to this area from the China warehouse.

South America & Africa:

Duties paid by the customer

• Accessories for and filament

• Sorry, currently accessories for and filament cannot be shipped to this area from the China warehouse

• 3D printer

• Sorry, currently 3D printers cannot be shipped to this area from the China warehouse.

Mainboard and 3D viewers:

Most countries:

• Shipping Time 15-30 working days: Free

Other countries:

• Sorry, currently motherboards and 3D viewer cannot be shipped from China to this area.

 

NOTE:

* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.
* Please submit a ticket of shipment if the package does not arrive in time, our representative will get back to you within 24 hours.